ACI World supports long-term sustainable planning to allow airports to be well-equipped in the face of uncertainty. As such, airports are called upon to adapt their measures and operations to better plan for unforeseen health crises—to mitigate the impact on civil aviation.

The Public Health & Safety Readiness accreditation provides airports with an assessment that evaluates how aligned their public health and safety measures are with the ACI Business Restart and Recovery guidelines and the ICAO Council's Aviation Recovery Taskforce (CART) recommendations, along with other industry best practices, and consistent with CAPSCA recommendations for States.

Airport benefits

ACI World’s Public Health & Safety Readiness accreditation provides several benefits to airports of all sizes, in every region of the world:

Helps airports keep track and meet regulations / recommended practices – includes ACI, ICAO, and other industry best practices on public health for airports and their stakeholders

Protect people and reputation – showcases airports’ proactive approach to protecting their employees and passengers

Protect revenue – mitigating the risk of business disruption

Reduces costs – avoiding the wasting of resources due to the implementation of inefficient health measures

Provides additional assurance – assessment and recommendations are performed by independent subject matter experts

Accreditation Scope

The accreditation covers the following areas:

Public Health & Safety Assurance
      • PH&S Assurance Program in place
      • Corporate oversight
      • Communication (to passenger, employees and stakeholders)
      • Rightsizing cleaning activities & schedules
Business Continuity Management Planning
      • Development of a BCP
      • Risk management
      • Event simulation - inclusion into emergency planning

Coordination – escalation/de-escalation

Developing resilience / terminal facilities

Technology/equipment & material

Continuous improvement

Staff deployment and redeployment


Accreditation process

The accreditation includes the following steps:

Questionnaire: airports complete and submit a questionnaire, together with the supporting material or documentation.

Online interview / assessment: independent subject matter experts perform an online validation interview and evaluate the questionnaires, providing recommendations and/or approving the accreditation.

Certificate: provided by ACI and valid for 3 years.

Updates and reviews: performed during the validity period of the accreditation.

For questions about the Public Health & Safety Readiness accreditation, email assessments.accreditations@aci.aero.



"We decided to join the program to obtain this accreditation after comparing this new one with the AHA Accreditation. What we liked is that it took into account the business continuity aspects and the level of preparedness of airports if faced with another pandemic or health crisis. The other aspect that we appreciated was the duration of the accreditation. We are now recognized for 3 years instead of having to reapply every year.

The questionnaire required more research than the AHA Accreditation questionnaire, and we had to reach out to more people in the organization, but in the end the process was shorter and it helped bring all our relevant documentation together."

Aéroport International Jean-Lesage de Québec

Aéroport International Jean-Lesage de Québec logo