From September 4, 2023 to September 7, 2023

ACI Customer Experience Global Summit

Incheon, Republic of Korea

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4-7 September 2023
Incheon, Republic of Korea

The ACI Customer Experience Global summit is the premier airport event dedicated to customer and employee experience. It is a unique opportunity to learn from industry leaders and CEOs about their vision and airport experience strategy. The event attracts more than 500 senior airport executives, customer experience professionals, and related business executives.

It is also an opportunity for attendees to discover and experience customer experience products, services, and technologies, with targeted exhibitors showcasing their solutions to enhance the passenger experience and deliver memorable experiences.

The winners of the renowned Airport Service Quality (ASQ) program will also be revealed during the Gala Dinner as well as airports who have achieved Customer Experience Accreditation.

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